WHAT RISKS ARE INVOLVED IN BUYING ONLINE:

All personal data, including your card number is transmitted over secure connections, meaning that no one can 'eavesdrop' and capture your details. In addition to this, your card details are not viewable by us at all, they are transmitted over an Internet secure server (PayPal) for authorisation and payment transactions

HOW TO ORDER:

Order Online: To use PayPal , with each item you wish to purchase, click on the 'drop down' box and this will tell you the availability of that item. Click on the item you wish to buy then click on 'ADD TO BASKET'. This will bring up PayPal's shopping basket. You can either continue shopping or follow the instructions and purchase your item/s.

Order by post, Fill out your order. Please include, Name, Address, Post Code, Email Address, Phone No, Also include, Item Code, Description, Colour, Size & Item Price. (Overseas orders must contact us for postal price). Make postal orders, personal cheque's and banker`s drafts payable to Mr .E Lapenna and send to: BODYSHIELD, 42 Harridge Road, Leigh-on-Sea, Essex, SS9 4HA U.K.

ACCEPTED PAYMENTS:

UK ACCEPTED PAYMENTS: We accept payment through PayPal at sales@bodyshield.co.uk. Postal Orders, Banker`s Draft & personal cheque, Please make ALL Postal Orders, Banker`s Draft & Personal Cheque, Payable to E. Lapenna, in £ Pounds sterling Only.

OVERSEAS ACCEPTED PAYMENTS: We accept payment through PayPal at sales@bodyshield.co.uk in £ Pounds Sterling Only.

SHIPPING:

U.K. SHIPPING: Postage and Packing costs are included with in the price, Unless otherwise stated. Standard Insurance will be included within your Postage and Packing costs. Special Next Day Delivery is NOT available. NO EXCEPTIONS.

OVERSEAS SHIPPING: This is based on the actual cost of postage to your address. Due to weight, size, destination and how quickly you wish to receive your order.We are only able to tell you the price once the order is packed, Unless otherwise stated. If you wish to enquire about postage of a possible order, Please E-Mail our Sales Team . Buyer is responsible for any applicable import taxes.

ACKNOWLEDGEMENT OF ORDER:

We will aim to acknowledge all orders by Email. We will aim to dispatch your item/s within 3-5 working days of receiving your CLEARED funds

STOCK LEVEL:

ALL ITEMS ON THIS WEBSITE ARE USED, UNLESS OTHERWISE STATED
Our products are offered subject to availability. If for any reason we cannot complete an order the 'OUT OF STOCK' item or items will not be charged for. Prices are subject to change without notice, this will not affect any contract that is ongoing.

WHAT IF I DO NOT RECEIVE MY GOODS:

Please wait 10 working days if you are in the UK or 20 working days if overseas, for your goods to be delivered. If you do not receive your goods after this period of time, Please contact us by E-mail You must included your full contact Email address, item description, date of order and full delivery address. A refund or replacement of the item will be offered, but only after written confirmation is received from the chosen courier that the package failed to be delivered.

REFUNDS & RETURNS

If you need to return your goods for any reason, then they must be returned in the same condition as they were received and as soon as possible. For a full refund of the Purchase price the consumer must return the goods within 8 days of receiving there order. If your good are not received back within this time a 25% charge will be deducted from your refund. Postage will not be refunded. If your goods were faulty or incorrectly supplied you will be offered an exchange or a refund. All return costs payable by purchaser. You will receive your refund within 30 days from the date we received your reterned order, After the 8 day period, ALL refunds will be at the discretion of the management

Unfortunately due to health and safety we can not accept returns on Ear Pieces, If you are not sure that the Ear Piece will fit email us before ordering

Bodyshield reserve the right to make refund payments using the most convenient method. This may not always be the same method used in the original transaction.

SUPPLIED BY THE MINISTRY OF DEFENCE:

Some products supplied by the Ministry of Defence (MOD) do not contain Labels, Patches, Stickers, or ballistic/stab/slash levels, due to them being removed prior to dispatch for legal reasons.

GUARANTEE OF OUR PRODUCTS:

We guarantee all of our products against defects, other than those stated, for 30 days after the dispatch date. We describe our products as closely as possible, as we sell a large volume of items the product you receive may vary slightly from the description, and due to this the picture is for illustration only. If you have any questions please contact us before you purchase. Bodyshield does not accept responsibility for the guarantee of the protection levels of the products we sell, Our items are purchased on the recommendation that they offer the grades of resistance specified by the manufacturer as listed on Bodyshield..

PRIVACY POLICY:

We guarantee that we will not pass your details to any other company without your permission. In such a case we would contact you by phone or by Email to gain your consent. If you do not give us your consent, all information received from you will be kept completely confidential and will not be disclosed to any other party. The terns and conditions do not affect your statutory rights as a consumer.